FAQ

Q1. What is a phone farm box, and what is it used for?

A phone farm box is a compact hardware enclosure that houses multiple Android phone motherboards, allowing a single PC to control many devices simultaneously. CXT Factory phone farm boxes are used for mobile app testing, automation workflows, compatibility verification, development environments, and large-scale multi-device research projects.

Q2. How many devices can one CXT Factory phone farm box control?

Our flagship Android Motherboard Box holds 20 phone motherboards per unit. A single PC can manage 3 to 5 boxes simultaneously, meaning one workstation can control up to 100 virtual devices. The 32PCS Phone Box and 12PCS Phone Array offer alternative configurations for different density requirements.

Q3. What is the difference between the Android motherboard box and the 32PCS phone box?

The Android Motherboard Box strips phones down to their motherboards for maximum density — 20 units in a single compact chassis. The 32PCS Phone Box supports complete phones at higher capacity and optionally supports ROM customization. The right choice depends on your device density needs and whether you require full-phone or motherboard-only setups.

Q4. What software do I need to control a phone farm box?

CXT Factory boxes are compatible with click farm group-control software installed on a standard PC. The software enables both batch operations — where all devices perform the same task — and individual device control. Custom scripts can also be developed, and CXT Factory offers software customization inquiries for specific automation requirements.

Q5. How much power does a phone farm box consume?

The Android Motherboard Box consumes approximately 100 watts under continuous full-load operation — comparable to running a single laptop. This makes CXT Factory boxes highly energy-efficient for high-density phone farming, especially given that one box replaces 20 individual devices and chargers.

Q6. What network connections are supported?

CXT Factory phone farm boxes support two network modes: USB (OTG/LAN via USB hub) and wired Ethernet via a router. Both modes can be switched as needed. VPN integration is also supported for IP management, which is useful for projects that require different IP addresses per device.

Q7. Can I use a phone farm box with an iPhone or only Android devices?

CXT Factory manufactures both Android-based solutions and a dedicated iPhone Farm Box product. Most of the product lineup — including the Motherboard Box and 32PCS Phone Box — is designed for Android. If you require iOS device farming, the iPhone Farm Box is the appropriate solution. Contact CXT Factory to discuss your specific iOS requirements.

Q8. Does CXT Factory offer ROM or firmware customization?

Yes. The 32PCS Phone Box supports ROM customization, and CXT Factory offers software development inquiries for customers who need custom functionality. If you have specific automation scripts, firmware requirements, or software integration needs, reach out directly via email or WhatsApp to discuss a tailored solution.

Q9. What are the physical dimensions and weight of the Motherboard Box?

The Android Motherboard Box ships in a carton measuring 55 × 38 × 16 cm and weighs approximately 7 kg. This compact form factor allows you to stack or rack multiple units without occupying significant floor space — making it practical for both office deployments and dedicated phone farm server rooms.

Q10. Can I run different tasks on different devices simultaneously?

Yes. CXT Factory phone farm boxes support both batch mode — where all devices execute the same action at once — and individual control mode, where each device can run a separate task independently. This flexibility is valuable for quality assurance teams, developers, and researchers managing diverse parallel workflows.

Q11. What legitimate use cases are supported by phone farming hardware?

CXT Factory hardware is designed strictly for development and testing purposes. Supported use cases include mobile app testing, Android development environments, device compatibility verification, automation workflow testing, quality assurance processes, multi-device monitoring, and large-scale research projects. CXT Factory does not support or condone any illegal use of its products.

Q12. How do I get a price quote or place an order?

To request a quote (RFQ), contact CXT Factory by email at fiona@cxtfactory.com or via WhatsApp at +86 13410520058. Provide details about the product you need, your required quantity, and any customization requirements. The team will respond with pricing, lead times, and shipping information tailored to your order.

Q13. Is technical support available after purchase?

Yes, CXT Factory offers after-purchase technical support that covers hardware setup, software configuration, and ongoing operational guidance. Product manuals are available on the website, and the team remains accessible by email and WhatsApp. Customers building large-scale phone farm deployments can also request dedicated support for more advanced assistance.

Q14. What is the 12PCS Phone Array, and how does it differ from other products?

The 12PCS Phone Array features 12 hot-swappable drawers, each capable of holding a complete phone or an individual motherboard. It includes a built-in PC and USB 2.0 HUB support, making it a self-contained solution. It is ideal for teams that require quick device replacement without downtime, unlike fixed-motherboard configurations.

Q15. Where is CXT Factory located, and do you ship internationally?

CXT Factory is based in Shenzhen, China, and ships phone farm hardware to customers worldwide, including North America, Europe, Asia, and Australia. As a factory-direct manufacturer, we eliminate intermediaries to provide competitive pricing and direct technical support regardless of your location.

Need More Information?

Visit CXT Factory to learn more about phone farm boxes, Android motherboard boxes, mobile phone farming solutions, and large-scale device automation hardware.

For pricing, customization, or technical questions, contact us at fiona@cxtfactory.com or WhatsApp +86 13410520058.